Support Services Knowledge Base

Where do I get University software and how do I install Self Service for my Apple Computers?

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Please follow directions completely.
This process may take sometime. The time to install Self Service and applications from Self Service will vary depending on network status and computer hardware. Please be patient and make sure you have a solid connection to the network. If the device is a Macbook, please make sure it is plugged into a power source. An ethernet connection is highly preferred over WiFi.

Where to go to get assistance

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List of campus services.

I need assistance but the helpdesk is closed

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Software Discounts

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If you need to purchase software, there may be discounts available to you. Below is a list of software vendors who give out discounts for students.

When will access to Adobe end?

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Access to the Adobe Suite will be removed in mid August. Your account will become a personal account and you will need to subscribe to gain access to the applications you need. Your files will not be lost if it is uploaded to the cloud.  

We suggest changing the Adobe email to a personal account. 

Free Software List

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There are some software available to individuals with access to a university email account. The applications below are free to use as long as you have access to your UArts account. Please carefully look over and review each sites registration process in order to redeem your free copy.