Recent updates
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What is the proper way to update macOS?
Updated onArticleThere are two different updates that macOS provides. One is operating system upgrades and the other is operating system updates. To ensure that university applications work, please do not upgrade to the latest macOS version 11 named Big Sur. OTIS will notify when it all testing is done to ensure University provided software works with the new macOS.
System updates are recommended to ensure proper operation of your computer and University software. This will not upgrade your current macOS.
This guide will walk you through on updating your macOS.
Welcome to the Support Page macOS Settings
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Ableton Playback Issue on Windows 10 64-bit
Updated onArticle- Set Ableton to run as Admin by default. Link below will walk you through the process. https://help.ableton.com/hc/en-us/articles/209072049-How-to-run-Live-as-Administrator-on-Windows
- Install the video codecs from the link below.
https://help.ableton.com/hc/en-us/articles/209773125#codecswindows
Welcome to the Support Page Application and Software Ableton
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macOS 11 "Big Sur" and M1 Compatibility
Updated onArticleList of applications that are confirmed to be able to launch under macOS 11 "Big Sur" and on the new Apple Silicon M1 chip as of March 2021.
Welcome to the Support Page macOS Self Service
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How do I install Maya?
Updated onArticleThe University of the Arts does not provide Autodesk Maya outside of our labs. Autodesk does however allow students a 1 year license that can be renewed as long as they are a current student or employee. The following steps will assist you in installing Maya on your personal computer.
Welcome to the Support Page Application and Software Free Software
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How to access voicemail box off campus
Updated onArticleThe following instructions will walk users through how to access your voicemail box off campus. From here you can change your voicemail greeting or listen to your messages.
Welcome to the Support Page Off Campus Access Desktop Phones
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How do I map a Network Drive? (Windows 10)
Updated onArticleYou will need to know the folder's/drive's name and have permissions granted to access the drive before you can add it.
Network drives/folders are not named "T drive" or any other letter. It is a specific drive/folder name.
Welcome to the Support Page Network Network Drive / Folder
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How do I remote into a Windows machine with a macOS computer?
Updated onArticleThe following will walk you through how to access your machine via Remote Desktop.
Welcome to the Support Page Off Campus Access Remote Desktop Access
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How do I remote into a Windows machine?
Updated onArticleThe following will walk you through how to access your machine via Remote Desktop.
Welcome to the Support Page Off Campus Access Remote Desktop Access
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