Recent updates
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What is "dormlife"?
Updated onArticleThe wireless network, "dormlife", allows students in the resident halls to connect their other wifi devices. These devices are game consoles, streaming devices, smart tv, and wireless printers. Since our network is set up as an enterprise network, some consumer level devices may not work on our network. To connect these devices, students must register their MAC/Physical network address in order for the device to work on "dormlife".
Welcome to the Support Page Network Dormlife and Other Network Devices
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Where do I get University software and how do I install Self Service for my Apple Computers?
Updated onArticlePlease follow directions completely.
This process may take sometime. The time to install Self Service and applications from Self Service will vary depending on network status and computer hardware. Please be patient and make sure you have a solid connection to the network. If the device is a Macbook, please make sure it is plugged into a power source. An ethernet connection is highly preferred over WiFi.Welcome to the Support Page New Student Technology Guide Software
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Where to go to get assistance
Updated onArticleList of campus services.
Welcome to the Support Page New Student Technology Guide General
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I need assistance but the helpdesk is closed
Updated onArticle- Check self help site to see if you can resolve the issue on your own.
- Email us at [email protected] with a description of your problem including any information we might need, location, operating system, time of issue, etc.
- Leave us a voicemail with your name, number and a short description of your problem. 215-717-6677
Welcome to the Support Page General Information General
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Software Discounts
Updated onArticleIf you need to purchase software, there may be discounts available to you. Below is a list of software vendors who give out discounts for students.
Welcome to the Support Page Alumni Information Software
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When will access to Adobe end?
Updated onArticleAccess to the Adobe Suite will be removed in mid August. Your account will become a personal account and you will need to subscribe to gain access to the applications you need. Your files will not be lost if it is uploaded to the cloud.
We suggest changing the Adobe email to a personal account.
Welcome to the Support Page Alumni Information Policy and Access