Support Services Knowledge Base

How do I change or reset my password?

Article

Password changes can be done through the login page of the portal. The instructions below will walk you through the process.

How do I connect to the Uarts wifi with my iPhone or iPad?

Article

Setting up mobile ordering for campus dining

Article

For maximum convenience, mobile ordering for many of UArts dining menu items are available via the Dinning Services Transact app.

Select your devices operating system below to get started.

How do I join "dormlife" with Streaming Devices and Consoles?

Article

We highly recommend using a ethernet connection when ever possible with your streaming devices and consoles. 

What kind of devices are supported on the network?

Article

The UArts network is an enterprise level network. Normal consumer devices will not be able to connect to the network. Network Services has made some adjustments that that allow certain consumer devices on to the network. The follow devices are allowed on the network. Please note that your millage may vary on success and connection strength. There may be some restrictions on access as well.

We highly suggest and encourage the use of an ethernet cable for all devices if available.

What is "dormlife"?

Article

The wireless network, "dormlife", allows students in the resident halls to connect their other wifi devices. These devices are game consoles, streaming devices, smart tv, and wireless printers. Since our network is set up as an enterprise network, some consumer level devices may not work on our network. To connect these devices, students must register their MAC/Physical network address in order for the device to work on "dormlife".

Where do I get University software and how do I install Self Service for my Apple Computers?

Article

Please follow directions completely.
This process may take sometime. The time to install Self Service and applications from Self Service will vary depending on network status and computer hardware. Please be patient and make sure you have a solid connection to the network. If the device is a Macbook, please make sure it is plugged into a power source. An ethernet connection is highly preferred over WiFi.