Recent updates
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I get a "CAS is unavailable" when I go to the Portal, What do I do?
Updated onArticleSometimes when you head to the UArts Portal, you will encounter a strange error. The page will load and you will see "CAS is unavailable". Refreshing the page or browser doesn't seem to fix it. This is caused by your browser saving a bad version of the site to help speed up load times. Often this bad version comes from an outdated link or an old bookmarked URL.
Follow the steps below for the browser you are using.
Welcome to the Support Page / Application and Software / Internet Browser Issues
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How do I remote into the RDS terminal server?
Updated onArticleThe following will walk you through how to access RDS terminal server.
Welcome to the Support Page / Off Campus Access / Remote Desktop Access
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How do I use University software off campus?
Updated onArticleTo use software obtained from the Self Service application off the UArts network, you will need to launch the Global Protect VPN client and log in with your UArts log in credentials. After you log into the VPN you will then be able to use any of the university software obtained from Self Service off campus.
Welcome to the Support Page / Network / General Network
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How do I install Global Protect VPN?
Updated onArticleThe following guide will walk you through installing the Global Protect VPN client. This will allow you to access on campus network resources from off campus.
Welcome to the Support Page / Off Campus Access / VPN Clients
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OneLogin Account Setup
Updated onArticleOneLogin is secure a single sign on solution
Welcome to the Support Page / General Information / General
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How do I install Windows Applications from KACE?
Updated onArticleWe have some software provided for the University for our Windows population. The instructions below will assist on finding and installing the application you need.
Welcome to the Support Page / Windows PC / KACE