Support Services Knowledge Base

How do I remote into the RDS terminal server?


The following will walk you through how to access RDS terminal server.

If you are off campus, please make sure you have installed the Pulse Secure VPN first before continuing. If you have not installed the Global Protect VPN on your personal windows machine, please click here.

2. Type in "Remote Desktop" and Remote Desktop Connection should pop up.

3. In the "Computer" field enter and then click on connect .

4. If the connection is successful it will ask for your login credentials. Enter your UArts login (the same login as for the Portal).

You will need the "ua\" prefix in front of the username to log in correctly. Note the example at the bottom.

5. A message will show up about the certificate to the RDS terminal server. Click on "Yes".

You may check "Don't ask me again for connections to this computer" to avoid this message in the future.

6. The RDS terminal server window will now be maximized automatically. You should be able to work in its environment.

Previous Article How do I remote into a Windows machine with a macOS computer?
Next Article How to Map a Network Drive (Windows 7)